Job Title: Personal Financial Consultant – Port Harcourt
Job ID: 294189
Job Function: Consumer Banking
Location: Nigeria – SCB
Full/Part Time: Full-Time
Regular/Temporary: Permanent
Job Description
RESPONSIBLE FOR ALL SALES AND SERVICING OF IN HOUSE CB CUSTOMERS
-PRODUCT ENQURIES & SALES TO BRANCH CUSTOMERS
-KEY FOCUS ON PERSONAL BANKING CASA (Lcy & Fcy), BANCASSURRANCE, IS & PIL.
Key Roles & Responsibilities
The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement. Their focus is on the General Mass Market segment, uncovering customer’s needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
It is expected for the role holder to be customer centric and provide excellent customer service to complete customer’s experience. Role holder is also expected to have some knowledge and experience in offering a range of products to meet the customer’s needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
Qualifications & Skills
• Salesmanship, energy and drive
• Strong customer service orientation
• Strong interpersonal and communication skills
• Sound knowledge of administrative procedures
• Relevant academic and work experience
• Must have product knowledge certification Relationship
Academic Qualifications
*Minimum 2:2 Bsc
*Enthusiasm
*Rapport
*Listener
*Connecting
*Interpersonal
*Communicator
*Service
*Motivation
*Intensity
*Competitor
*Confidence
Influence
*Assertiveness
*Directive
*Courage
Workstyle
*Dependability
*Organiser
*Focus
Thought Process
*Business Thinking
*Mastery
*Problem Solver
Mode of application
You can search and view current opportunities across our organization
and apply immediately by registering or logging in to our careers
website: http://www.standardchartered.com/careers. To help speed up
your application, please note the following:
You will need to log in (or register if you are visiting our careers
site for the first time)
before you can apply for a specific role
Some roles may require you to undertake an online talent assessment in
addition to completing the application form (to facilitate this
process it is preferable that you provide us with an email address as
part of your contact information)
We will ask you about your education, career history and skills and
experience, it may be helpful to have this information to hand when
completing your application
It usually takes 15 – 20 minutes to complete the application form; you
can save your application at any time and return to complete it at
your convenience.
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