Adexen Nigeria: Customer Service Officer

Adexen is recruiting for one of its clients a Customer Service Officer for its Lagos Officer. The client is major international group specializing in the fabrication and the selling of paints and protective coatings for the Industry.

JOB DESCRIPTION

Customer Service officer is responsible for the follow up and control an processing of Sales and Warehouse stocks. He/she liaises with the clients to keep them informed.

RESPONSIBILITIES

• To assist in client liaison and working on quotations.
• Follow up of all client exchanges by email, fax and letters.
• Prepare invoices and proforma documents and insure that the client purchase order are inline.
• To perform the general receptionist duties including but not limited to telephone, Answering and guest arrivals.
• To ensure that the data entered into Sage accounting system is in accordance with the customers purchase orders.
• To monitor the proposed delivery dates on the outstanding orders by the customers report and coordinate with the sales staff, so customers are informed of any undue delay.
• Ensure quality checks of all products prior to delivery.
• To maintain and prepare the supplier schedule

QUALIFICATIONS AND EXPERIENCE

• Previous experience in a similar role
• Extremely customer oriented
• Hard working and conscientious individual
• Fully conversant with computer applications
• Good command of the English language
• Well organized

Please send us your salary expectations & your english resume in Word format at the following address: ADEXEN-519316@talentprofiler.com

Click here to apply online.