Monday, August 31, 2009

CAGLOBAL Recruiting::Directional Driller Trainee



Directional Driller Trainee

Reference: FP 8799
Salary: US $
Start: ASAP

Directional Driller Trainee-Nigeria

This is a trainee position available in West Africa:

Job Requirement

Monitor and operate the directional drilling equipment at the field site.
- Provide advice for well planning, bit sellection and BHA composition.
- Coordinate with customer representative tto ensure smooth operation.
- Pre / Post job briefing and reporting as required.
- Monitor effective use of down hole and suurface equipment to fully optimize the use of all equipment, in response to hole conditions and in accordance with well proposal to enhance overall job efficiency.

job Qualifications:
- A Degree in Engineering is essential. - One or more years of rig experience.
- Qualified candidates should possess some type of technical work history.
- Oil industry experience essential

Skills Requirement
- Willing to take on responsibility and be accountable for their action.
- A Good team player.
- Excellent communication skills, Excellentt computer skills.
- Active role in HSE compliance.

Click here to apply

CAGLOBAL Recruiting :Head of Distribution in an International Bank in West Africa


Head of Distribution

CA Global Africa Recruitment is currently looking for a Head of Distribution for an international Bank in Africa.

The Candidate’s responsibilities will include (but are not limited to);

• Enable the Branch Heads to perform with a long term view in mind
• Action on a continuous basis in enhancing productivity of resources and rendering support to Branch Heads so that they achieve the targets in all product segments and look at the larger perspective beyond year and take actions /gear the organization for future so that the growth in market share vis-à-vis peer banks improves in the long term.
• Achieve the budget
• Achieve product-wise deposit target
• Ensure strict internal control
• Monitor & improve upon the productivity per employee, profitability & efficiency by introducing improved processes for better Turn Around Time & implement it for various products and maintain uniformity across the zone.
• Keep track of the market share of the business and continue working for increasing the same

The Candidate must have;
• Degree in a relevant field
• Minimum of 8 years experience within Banking (with at least 3 years experience within a Senior Management role)
• Excellent communication and interpersonal skills
• Strong leadership capabilities


Please send your CV to Camilla at CA Global (camilla@caglobal.co.za)or visit
www.coglobalint.com, Click on Banking jobs and follow the instructions there.


Should you not be contacted within two (2) weeks, please consider your application unsuccessful.

Customer Consultant (Lokoja): MTN Nigeria Recruiting


Latest job opporunity

Department:
Sales and Distribution
Location:
Kogi
Job Description:
  • MANAGE AND DEVELOP CHANNEL DISTRIBUTION RELATIONSHIP
  • Increase Loyalty – Build Relationship and Support Trade partners and Sub dealers
  • Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers)
  • Improve communication (To and Fro trade) – Call cycle time per territory(8-10 visit a day or as business requires)
  • Link subs, retailers etc to Trade Partners and help nurture the relationship
  • INCREASE SALES/ACTIVATIONS AND PRODUCT PENETRATION
  • Identify, classify and support all players in channels of distribution – Database building. Weekly / monthly update
  • Ensure MTN product availability in channel is >95% at all times – Weekly product availability report of all visited outlets during call cycles
  • Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up – Weekly / monthly report
  • Resolve all issues/queries with regards to activations, products and promotions
  • Direct all channel participants to MTN identified growth area within your territory
  • MANAGE BRAND VISIBILITY WITHIN TERRITORY
  • Establish consistent channel standards – Branding as per channel recommendation.
  • Increase brand awareness – Signage, POS distribution, visibility
  • Target 65% visibility in the channel of distribution (Trade marketing team will measure)
  • Target 65% space within each outlet (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • 100% POS Distribution to all channels of distribution within 14 days of release
  • 100% replacement of expired, damaged or obsolete materials within territory
  • 100% removal of obsolete materials and messages
  • IMPROVE STOCK MANAGEMENT IN CHANNEL
  • Manage stock in channel and reports.
  • Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within your territories
  • Must obtain list of sim distribution by Trade Partners from Distributor Account Executives – Ongoing, Report weekly
  • All such sub dealers and dealer branches must be contacted and stock receipt / movement verified / confirmed – Report weekly
  • Obtain info on stocking from All visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.
  • Advice Regional Sales Manager if there is need for focussed activity in territory to help move stock – As appropriate
  • Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area. To be driven by Regional Sales Manager.
  • TRAINING SUPPORT/ INCREASE PRODUCT KNOWLEDGE
  • On the spot training/coaching of all visited outlets in territory- 100% of all visited outlets in call cycle
  • Informal training in shops on products, services and promotions being run by marketing ,channel or region
  • PROMO/EVENT SUPPORT
  • Generate sub-dealer specific promo spec
  • Support/manage events and promos
  • Post promo evaluation
  • PREPARE REPORTS
  • Counter competition - Timely feedback
  • Initial report to Field Service Engineers on state of network in territory
  • Provide weekly / monthly sales activity report
  • Generate market intelligence report
Job Conditions: Tool of trade vehicle provided Work is carried out mostly in the field A valid drivers license (Extensive local travel) May be required to work extended hours / weekends. Minimum qualification is 2.2 or equivalent.
Reporting To: Regional Sales Manager
Job experience:
  • 4 years working experience which includes:
  • 2 years Sales & Marketing experience in a fast moving consumer goods (FCMG) environment
Employment Status :
Permanent
Job Qualification:
A bachelors degree Preferably in the social sciences
closing Date: September 8 2009.
Click here to apply

Saturday, August 29, 2009

ActionAid Recruiting Graduates.

ActionAid is an international Non- governmental organisation registered in the Netherlands with headquarters in Johannesburg South Africa, Asia, Europe, Australia and the Americans.
22 of these country programmes, affiliates or associates are in Africa and are been led by Africans.

To effectively remain proactive and consolidate on the new strategy, AAN is inviting applications from qualified candidates to fill the following positions:


Job vacancies

1. Human Resource & Organization Development Manager.

job Qualification
First degree and masters in social sciences, Arts or Humanities is essential.
Specialisation in Human Resources Management is desirable.

Experience
At least 15 years minimum working experiences essential.
At least 7 years HR/OD experience at senior management position, in a large organisation with experience in Human Resource Planning, recruitment, design and implementation of progressive HR strategies, systems, procedures and practices is essential.
Understanding of gender issues in development and demonstrable commitment to promoting gender equity within the organisation is desirable.
HR/OD experience in an international NGO is desirable.

Required Job Skills / Abilities
Excellent management & leadership skills is essential.
Excellent conceptual, analytical, documentation and presentation skills are essential.
Excellent skills in facilitation and capacity building for inter- linkages amongst staffs, partners & stakeholders are essential.
Excellent planning and prioritization skills are essential.
Ability to think strategically with strong analytical/ problem solving skills is essential.
Excellent financial skills are desirable.
Membership of related professional institutions is an added advantage.


Personal Qualities
Demonstrate commitment to supportive team working.
Creative and takes initiative.
Able to work effectively in a diverse team environment.

Effective IT skills.
Willing to work additional hours at crucial times.
Written and oral communications skills.

How to apply for job
All interested candidates should fill in the application form as accessed from the application pack from our website. The application pack contains the vacancy announcement, job description and application form. Only electronically completed forms will be entertained and should be mailed to vacancy.nigeria@actionaid.org.

Applications will only be considered if submitted on AAN’s standard application forms. Application email subject line must clearly state position applied for. Applications will not be considered otherwise.

Closing date :6th September 2009
Click here to dowload form.

Friday, August 28, 2009

CISCO Nigeria: Recruiting Nigeria Graduates

Cisco enables people to make powerful connections-whether in business, education, philanthropy, or creativity.

Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.

Cisco seeks a Network Consulting Engineer (NCE) to help customers maximize network availability and functionality to achieve their business goals.

The NCE delivers the technologies, solutions and services customers need to expertly manage their networks. In this role, you will be “Cisco’s face to the customer,” working in a fast-paced, high-impact environment as a visible contributor delivering on our commtments.

JOB REQUIREMENTS
The ideal candidate is a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management (CRM) skills, you’re well positioned to become a trusted advisor capable of building solid, long-term relationships with customers.


Wireless Network Consulting Engineer to support Enterprise WLAN and/or Outdoor Wireless Mesh accounts in the Cisco Services Wireless Consulting Practice.
Responsible for the delivery of Wireless Planning, Design, Implementation & Optimization Services to Cisco’s major accounts. Performs architectural planning and design along with configuration and integration support. Also provides operational support for complex, wireless network deployments. Identify & document design/architecture best practices for global Cisco Services adoption.


EDUCATION:
Typically requires BSEE/CS or equivalent plus 5-10 years experience in a network engineering or telecommunications support environment. MS strongly preferred.
REQUIRED SKILLS:-In depth knowledge of Wireless technology-RF Design, RF Survey/Engineering and RF troubleshooting skills-IP Network Design skills-Thorough understanding of WLAN security and network management-Experience designing and deploying key WLAN applications including Secure Mobility, Voice over WLAN, Location Based Services, and Wireless Guest Access-Expert level Inter-networking troubleshooting in a large scale network environment.-Strong Technical Account management skills.-Excellent written and verbal communication skills.


PREFERED SKILLS:
-CCIE-CCIE-Wireless,
CCNA-Wireless
-CWNA, CWSP, CWAP, CWNE-CCNP,
CCDP-Project Management, leadership and mentoring skills.
-IP networking, LAN Switching, VoIP, etc.
-In-depth knowledge of network management, network availability, QOS & capacity planning.

Click here to apply online.

Thursday, August 27, 2009

IT Job Opennings: Hewlett-Packard(HP)


Hewlett-Packard (HP) is the largest technology solutions provider in Europe, Middle East and Africa (EMEA) and worldwide.

The company’s offerings span from IT infrastructure, personal computing and access devices to global services and imaging and printing.

Our customers are virtually everybody: consumers, small and medium sized companies, large corporations as well as Government institutions.

At HP we work across borders, and without limits. Global virtual teams share resources and pool their brainpower to solve business issues and meet personal goals. Each individual is valued for the unique skills, experiences and perspective he/she brings. That’s how ideas – and people – grow.

Now we are looking for the best talents to help us develop cutting edge technologies and grow in EMEA. We’ll invest in your intellectual ability, encourage early responsibility and support your ambition and progress. With our coaching, guidance and global reach, the future is yours to explore!

What do we offer?

We don’t expect you to already have specific technical skills or professional experience. That’s exactly what we will provide you with through our Graduate Development Program. HP gives you the opportunity to transition from a brand new graduate to a professional in Sales and / or Marketing or Finance or Sales Support Administration.

We will help you achieve this by putting a comprehensive individual development plan in place to ensure a structured and blended learning experience with extensive on-the-job, in-class and virtual training opportunities. A mentor will be assigned to you to give you support along the way as well as regular feedback on your performance and development.

While applying for the Graduate Development Program you will be able to choose which area of professional development interests you most.

You can choose one of the following Job Vacancies:

Graduate Development Program: Product Marketing Analyst / Category management trainee
You will be part of a team that is usually specialized in product, channel or industry marketing. You will be also involved in the planning of advertising and promotional campaigns as well as trade shows.

Graduate Development Program: Sales Analyst/Sales Support Administrator
As a Sales Analyst, you will support the team with market and industry research, compile and analyze sales reports and contribute to sales events. Through training and hands-on experience you will gain product knowledge as well as insight in the complex operational processes behind a global supply chain and sales process. Throughout your development to a sales professional, you have to option to become an expert in Storage, Software, IT Services or Server solutions.


Job Qualifications

What do we expect from you?

We’re looking for people who graduated from universities within the last 12 months or who will graduate within this academic year.

You can be a Nigeria Graduate in one of the following areas:

Business Studies / Marketing Management
Economics

Other Technical or Business Administration degrees
In addition, we are also looking for the following “extra qualifications”:

• Interpersonal skills: the ability to work well with people of all types and backgrounds

• Flexibility: a talent for adjusting quickly to rapid change

• Team Player: a reliable team member at work and beyond

• Analytical Abilities: an eye for detail, even in a general context

• Communication: an ability to communicate clearly and confidently in an international environment

• Commitment: the dedication to achieve your goals – and to continuous professional and personal development

• Personality: positive-thinking, with initiative and the ability to laugh – even at yourself

For more details and how to apply, visit HP website. Click on ‘Search Job in HP’. Enter the reference ‘job number’ 278026 and click search.

Click here and apply online

Tuesday, August 25, 2009

Job Opportunities: WAEC Nigeria

Nigerian jobs

The West African Examinations Council (WAEC) invites application from suitably qualified graduates to fill the under mentioned job opennings in its Nigerian National Office.

Available Job Vacancies: Nigerian National Office


Jobs 1. EXAMINATIONS OFFICER (GENERAL DUTIES)
possession of HND or first degree from any recognised institution and NYSC
discharge certificate.

Jobs 2. EXAMINATIONS OFFICER (ACCOUNTS)

possession of HND or first degree in accounting from any recognised institution
and NYSC discharge certificate.

Jobs 3. ASSISTANT EXAMINATIONS OFFICER III (GENERAL DUTIES/COMPUTER SERVICES)

possession of OND or NCE certificate from any recognised institution.For those
applying for AEO III (computer services),possession of OND or NCE in computer
studies would be an added advantage.

Jobs 4. ASSISTANT EXAMINATIONS OFFICER III (ACCOUNTS)

Possession of OND or NCE in accountancy from any recognised institution or
certificate in Accounting Technician Scheme (ATS).

Jobs 5. LIBRARIAN

Possession of Diploma in Library studies.

Jobs 6. CONTRACT NURSES.

Possession of NRN/NRM Certificates and a valid Licence of the Nursing and
Midwifery council of Nigeria.

Minimum of ten (10) years post qualification experience/practice.Ability to work
with minimal supervision.

Applicatants for position (1) to (5) must possess five (5) credits in SSCE/WASSCE
including English Language and Mathematics at a sitting or six(6) credits at not
more than two sittings including English Language and Mathematics.
Computer literacy would be an added advantage for all positions.

AGE :For positions (1)-(5),applicants must not be above 30 years.
Applicants for the position of contract Nurses must not be below 40 years.

SALARY: Remuneration paid by the council is competitive.

METHOD OF APPLICATION FOR THE JOBS:

Interested candidates should apply in writing to:

The Ag.Deputy Director (HRM),
Human Resource Management Department,
WAEC,P.M.B.1022,
YABA,LAGOS.

Applications may also be submitted at any of the council’s Zonal/Branch offices in
Nigeria.

CLOSING DATE FOR ALL JOBS
Applications should reach the Ag.Deputy Director (HRM) on or before 21st september, 2009

Sunday, August 23, 2009

Chams Nigeria Recruiting


Latest Nigerian Jobs

Chams is an indigenous technology firm that provides cutting-edge technology solutions for a wide range of clients. Chams is Nigeria’s leading identity Management, payment and transactional system company.

Chams is now recruiting for a Deputy Manager, Accounts, who will report to the Chief Accounting Officer

Responsibility:
Management of all tax matters
Attend to all external auditors and audit matters
Preparation of Management Account
Management of fixed deposit

Required Skills:

1. In-depth knowledge of taxation
2. Good analytical skills
3. Good interpersonal skills
4. Ability to take initiative and must be proactive
5. Strong supervisory skills

Qualification:
BSc/HND Accounting from a reputable higher institution [minimum of 2.1 or upper credit]
Must possess ACA, ACCA or ACMA
ACIT is an added advantage
Minimum of 5-7 years cognate experience preferably in manufacturing.
(Not necessarily post qualification – ACA, ACCA or ACMA

Interested applicants should forward application to
hcd@chams.com

Closing Date
3rd of September, 2009.

Monday, August 10, 2009

Nigeria LNG: Mechanical Technician


Nigeria LNG: Mechanical Technician

Nigeria LNG Limited is jointly owned by NNPC (49%), Shell (25.6%), Total LNG (15%) and Eni (10.4%).

It was incorporated to harness vast natural gas resources and produce Liquefied Natural Gas (LNG), Liquefied Natural Gas (LNG) and Natural Gas Liquids (NGLs) for export.

NLNG Limited seeks to engage personnel for immediate employment in the following positions:
Mechanical Technician Ref: Pem/2009/001

The appointee will be required to execute on a daily basis, preventive as well as corrective maintenance on priority basis of nlng facilities to meet safety requirements, work programmes, production targets and quality standards. He/she will support operations in achieving production targets through scheduled and breakdown maintenance.

The right candidate should:
• Possess a Higher National Diploma (HND) in Mechanical Engineering, preferably with professional qualification (minimal nvq-3 or its equivalent) obtained at a minimum of upper credit
• Have a minimum of 5 years post-graduation experience in a similar position in a reputable company
• Not be more than 35 years old.

Only suitable candidates need to apply for these roles. Details for how to apply is shown below.

Deadline is 20th August 2009.

METHOD OF APPLYING
Interested applicants should apply to:
The Manager, Manpower Planning & Resourcing, through ANY of the following addresses:

NIGERIA LNG LIMITEDC & C TOWERS
PLOT 1684,
SANUSI FAFUNWA ST
VICTORIA ISLAND
PMB 12774
LAGOS

NIGERIA LNG LIMITED
AMADI CREEK
INTEGRATED SERVICE BASE
OFF EASTERN BYE-PASS
PORT HARCOURT
RIVERS STATE

NIGERIA LNG LIMITED
PLANT COMPLEX
BONNY ISLAND
RIVERS STATE

NIGERIA LNG LIMITEDABUJA LIAISON OFFICE
8TH FLOOR
CHURCHGATE TOWERS
CENTRAL BUSINESS DISTRICT
ABUJA

Forwarding their handwritten applications, photocopies of their credentials and detailed curriculum vitae with full details of contact address (not P. O. Box) indicating a well-known street or bus stop and possibly telephone numbers. The reference number of the position applied for should be clearly indicated at the top
left-hand corner of the envelope. The curriculum vitae should be formatted in the order listed below:


* SURNAME
* FIRST NAME/INITIALS
* DATE OF BIRTH
* AGE
* STATE OF ORIGIN
* SEX
* MARITAL STATUS
* CONTACT ADDRESS (NOT P.O.BOX)
* TELEPHONE NUMBER
* E-MAIL ADDRESS
* INSTITUTION (S) ATTENDED WITH-DATES
* DEGREE (S) OBTAINED WITH DATES
* CLASS OF DEGREE
* PREVIOUS WORK EXPERIENCE
* REFEREES

Guinesss jobs: Packaging Ops Support Manager


Guiness Nigeria is one of Diageo’s Global Priority Brands and was Diageo’s third biggest NSV contributor in F09. Regional Brands include Malta, Tusker, Harp, Pilsner, Satzenbrau, Smirnoff Ice, and Alvaro.
Supply is critical to enable such high levels of brand growth – through exemplary service to our customers, by maximising the value of our assets and investments, by protecting the reputation of our business and brands, enabling innovation, and ensuring our people to flourish in the face of this challenge.


Guiness Nigeria is now recruiting for a Packaging Operations Supply Manager.
This role will play a key role in achieving and ensuring delivery of Packaging Performance promise, they will align and champion the improvement programs and ensure compliance to standards.

Dimensions
1. Financial:
This role is important to the achievement of the overall Africa region business plans by impacting on COGS in a supply centre delivering 775 M£ NSV through ensuring Diageo has the most cost effective operations across the owned and managed sites inside Africa.
They will support the CI projects and support & lead the site teams in the implementation of best practice across all plants including.
They will ensure all Diageo’s assets are utilized effectively before any further investment.

2. Market Complexity:
This role operates across multiple markets in the developing and volatile economies of Africa as well as interacting at a global level with global functions and other supply centres.
The role includes ensuring compliance with diverse regulatory systems in various countries.

3. Leadership Responsibilities:
This role will champion packaging efficiency improvements, process quality and cost improvement across Africa.
They will help develop strategy at the Supply Hub level and will develop plans and lead implementation across the operating sites.
They will ensure a culture of continuous improvement is developed. This role will lead up to 5 Packaging Specialists.

Accountabilities:
Develop and implement packaging efficiency improvements, reduction in material and liquid waste and step change in outer packaging quality in plants.
Support & lead the site teams in CI delivery using a structured PP methodology, building capability & the implementation of best practice across all plants.
Leads and tracks plant action plans and ensures ability of plans to hit KPI’s.
Responsible for assisting the operational management to access the correct support on specific issues if the Support Person is unable to resolve the issue.

Qualifications and Experience:
University degree in Science with an Engineering/ Operational qualification/status,
Diploma Master Brewer (IOB) qualification.
Experience in a senior production role (five years plus) such as Packaging manager/Production manager/ Brewing manager.
Expert manufacturing management principles and techniques in packaging, perfect plant.
Understanding of best practice implementation model and strategy.
Understanding of the principles of change management and cultures in different countries.
Analytical problem solving and auditing skills.
Understanding of governance standards such as LTO, ISO, and HACCP. Self-motivated and achievement oriented leader.
Role to be based in West Africa and will requires a considerable amount of travel across the Supply Hub markets; therefore the incumbent needs to manage the role effectively from a variety of locations.
Please note: Only shortlisted candidates would be contacted.

Deadline is 20th August 2009.

To apply online click on the link below. Select ‘Search Openings’ and enter the reference number 20314BR in the keyword field.

Click here to apply online

Jobs in Nigeria LNG: Instrument Technician


Nigeria LNG Limited is jointly owned by NNPC (49%), Shell (25.6%), Total LNG (15%) and Eni (10.4%).
It was incorporated to harness vast natural gas resources and produce Liquefied Natural Gas (LNG), Liquefied Natural Gas (LNG) and Natural Gas Liquids (NGLs) for export.


Nigeria NLNG Limited seeks to engage personnel for immediate employment in the following positions:

Instrument Technician ref: pem/2009/002
The appointee will be required to undertake and ensure preventive maintenance on a daily basis and corrective maintenance on priority basis of the instrumentation equipment at NLNG and its gas transmission systems (gts), to meet work programmes, safety requirements, production targets and quality standards.
He/she will support operations in achieving production targets by providing breakdown maintenance through scheduled maintenance and protection of the long-term integrity of instrumentation installations.

The right candidate should:
• Possess a Higher National Diploma (HND) in Electrical/Instrumentation engineering preferably with professional qualification (minimal nvq-3 or equivalent) obtained at a minimum of upper credit.

• Have a minimum of 5 years post-graduation experience in a similar position in a reputable company
• Not be more than 35 years old.
Only suitable candidates need to apply for these roles.
Details for how to apply is shown below.
Deadline is 20th August 2009.

METHOD OF APPLICATION:
Interested applicants should apply to:

The Manager,
Manpower Planning & Resourcing,
through ANYof the following addresses:

NIGERIA LNG LIMITED
C & C TOWERS
PLOT 1684,SANUSI FAFUNWA ST
VICTORIA ISLAND
PMB 12774
LAGOS

NIGERIA LNG LIMITED
AMADI CREEK INTEGRATED SERVICE BASE
OFF EASTERN BYE-PASS
PORT HARCOURT
RIVERS STATE

NIGERIA LNG LIMITED
PLANT COMPLEX
BONNY ISLAND
RIVERS STATE

NIGERIA LNG LIMITED
ABUJA LIAISON OFFICE
8TH FLOOR CHURCHGATE TOWERS
CENTRAL BUSINESS DISTRICT
ABUJA

Forwarding their handwritten applications, photocopies of their credentials and detailed curriculum vitae with full details of contact address (not P. O. Box) indicating a well-known street or bus stop and possibly telephone numbers. The reference number of the position applied for should be clearly indicated at the topleft-hand corner of the envelope. The curriculum vitae should be formatted in the order listed below:
* SURNAME
* FIRST NAME/INITIALS
* DATE OF BIRTH
* AGE
* STATE OF ORIGIN
* SEX* MARITAL STATUS
* CONTACT ADDRESS (NOT P.O.BOX)
* TELEPHONE NUMBER
* E-MAIL ADDRESS
* INSTITUTION (S) ATTENDED WITH-DATES
* DEGREE (S) OBTAINED WITH DATES
* CLASS OF DEGREE
* PREVIOUS WORK EXPERIENCE
* REFEREES

Thursday, August 6, 2009

Customer Relation Officer: Isolo Lagos


Standard Chartered Bank is leading the way in Asia, Africa and the Middle East. This unique global focus enables our people to make a difference in the world’s most exciting emerging markets.

Standard Chartered Bank is now recruiting for a Customer Relationship Manager,Isolo- Lagos.

Job Description
- Acquire, grow and deepen customer relationships in the Wealth Management customer segment
Key Roles & Responsibilities
ACQUISITION & CUSTOMER PORTFOLIO MANAGEMENT

- Segment and target customers based on the potential /sales strategy for the region
- Meet new customers in the market everyday and convince them to open Excel & Priority Banking account with the bank.
- Achieve the Targets set in terms of product mix and customer segment.
- Acquire new customers by selling the key products especially Investment Services, Current & Savings Accounts
- Work closely with the branch/Head, Priority & Excel Banking to assist in Events /promotions for new acquisition of customers across segments.
- Ensure the best in terms of quality of sales and productivity standards.
- Achieve the budgeted cross sell targets.
- Derive insights to Competitor Sales activities and effectively counter the efforts.
- Continuously provide feedback to Head, Priority & Excel Banking of the acceptance of the products in the market and suggested changes that could provide impetus to the sales efforts.
- Achieve the maximum ’share of wallet’ for each customer acquired.
- Reviewing credit applications for personal loans
- Submission of weekly and monthly sales figures and projections and other reports - SOPs & Weekly Activity reports.

RISK MANAGEMENT & COMPLIANCE
- Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
- Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer.
- Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc and comply with the same.
- Read, understand and comply with all provisions of the Group Code of Conduct.

CUSTOMER SERVICES
- Providing personal financial planning services to customers
- Dealing with customer enquiries and complaints
- Ensuring that service standard targets are being met for loan processing, customer response time as well as customer enquiries
- Ensuring that service recovery on errors, miscommunications, complaints, etc are dealt with in the most efficient and courteous manner
- Recommendation of credit approvals for loan applications

KYC / money laundering
- Ensure you remain alert to the risk of money laundering and assist in the Bank¿s efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.
Qualifications & Skills
- Good university degree with a minimum of Second Class, Lower Honours
- Ability to plan daily/periodic operations
- Strong customer service orientation
- Strong interpersonal and communication skills
- Salesmanship, energy and drive
- Sound knowledge of administrative procedures
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

To apply visit the link below, and select location as ‘Nigeria’.

Deadline is 13th August 2009.

Click here for more details

Wednesday, August 5, 2009

Customer Relationship Mgr Garki : Standard Chartered Bank

Job Title:
Customer Relationship Mgr Garki

Job Description
Acquiring, growing and deepening customer relationships in the wealth segment through effective relationship management, with special focus on the analysis and satisfaction of their personal, financial as well as investment needs and objectives.

DIMENSIONS:
Increase overall profitability of Wealth business through superior product offerings and service excellence
Support development and growth of an expanded customer segment that is critical to the success of Consumer Banking in Nigeria

Key Roles & Responsibilities
Generate new business to achieve defined sales targets
Source and call on individual prospects as well as organise and conduct sales presentations to groups, clubs, associations, companies and other organisations within the assigned branch(es).
Build and deepen relationships with existing Excel and Priority customers to achieve increase in share of wallet and revenues
Provide truly professional customer service to achieve a high level of customer satisfaction and retention
Recommend improvements in operational processes, procedures and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency
Review and recommend credit applications and follow-ups including loan documentation
Implement cross-selling and other relationship building activities
Increasing SCB wallet share with and revenue from existing Wealth customers

Qualifications & Skills
University degree with at proven track record banking experience
Strong customer service orientation
Must have ability to manage difficult customers/situations
Have ability to identify customer¿s needs.
Must have significant capacity in managing and prioritizing workload

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.


click here to apply